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Fireside Partners is a worldwide leader in emergency response services. When you become an Emergency Services Agreement customer, we become an extension of your organization. In the event of an accident, trained, resourced, and professional employee teams respond immediately to the emergency location. Together, we transform your compassionate side into visible action and meaningful outcomes.

As a 24/7 Emergency Services Agreement customer, you have access to: 

  • Specially trained HELP Team employees to assist you with delivering immediate and ongoing communications to families, ensure their safety, and provide in-person support around the world.

  • Experts in emergency communications to protect the privacy and confidentiality of your employees and their families

  • Technical specialists to help you participate effectively in an investigation

  • Professionally administered training, exercises, and expert analysis as you build your safety programs and work to prevent emergencies from happening in the first place

  • Priority Emergency Operations Center resources available 24/7

All of Fireside's services are guided by the Three Key Principles of Effective Emergency Response. The first and foremost being, People. Fireside works closely with you and your people to ensure that those most affected are supported with compassion and empathy. We are the family that helps you take care of yours.