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Passenger and freight rail disasters are complex and require a team of trained professionals to respond to the emergency.  Families of those impacted need immediate answers and care while at the same time, your employees are counting on you to keep the business running.  Do you have the resources, experience, and training to handle this critical stage of your emergency response program?  Are you prepared to be at your best during the worst of times?

As a 24/7 Emergency Services Agreement customer, you will have immediate access to professionally trained team members who are ready to mobilize and respond. Your 24/7 Emergency Services Agreement builds the foundation for us to work alongside your team and your decision-makers so that you have the most compassionate and comprehensive response to an emergency anywhere in the world. Our response activities are guided by the roles and responsibilities as outlined in the Rail Passenger Disaster Family Assistance Act of 2008.

Your Fireside team has over 100 years of combined federal and military incident response experience. You will benefit not only from our response experience but also our close working relationships with the NTSB, FBI, and industry specialists.

As a Fireside Partners customer, you will prepare and train to respond to emergencies resulting from a derailment or other rail incident, an armed assailant, a natural disaster, and everything in between. As you advance through the stages of your Emergency Response Program, your training will include the critical components to care for the victims and their families. You will have the support you need and experienced resources to respond effectively to protect your most valued asset, your people.

Our Emergency Services Agreement also provides you with:

  • Worldwide emergency asset monitoring
  • Worldwide weather and hazardous events reporting
  • Accident investigative support
  • Compassionate family notification and assistance
  • Personal effects recovery and return
  • Resource coordination with local and federal agencies
  • On-site accident response support

Fireside provides a comprehensive and systematic approach to your Emergency Response Program, which is broken down into 4 critical stages that build upon each other:

    As your trusted partner, you can be certain Fireside Partners will help you prepare and respond to ensure your people and their families are protected.