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You asked. We delivered.

August 1, 2010 marked the official grand opening of the Fireside Partners Emergency Operations Center (EOC). This innovative capability is designed specifically to provide emergency assistance to business aviation operators, corporate flight departments, and small niche-market companies.

In the event of a crisis situation of any magnitude and scope, our EOC will provide you with:

• 24 hour event monitoring and response coordination

• Notification of family members and identified emergency contacts

• Family Assistance

• Call volume support and call screening

• Crew and employee debriefing after the event

• Media monitoring and crisis public relations support

• On-site technical assistance with the investigation

• Continual consultation and assistance

You also receive ongoing support from our team if you ever have a question, and we will integrate with your exercises and drills so you can experience how it all works.

As with all Fireside Partners’ services, our EOC meets or exceeds industry standards, including the following:

• IS-BAO (and equivalent) ERP audit criteria

•  ICAO Safety Management Manual, Chapter 11 - Emergency Response Planning

•  FAA Advisory Circular AC No: 120-92, “Introduction to Safety Management Systems for Air Operators”

• ALPA International “Background and Fundamentals of SMS for Aviation Operators”

• OSHA  Voluntary Protection Programs (VPP) and Emergency Action Plans

• NTSB Federal Family Assistance Plan for Aviation Disasters

• Public Law 104-264, Title VII - Aviation Disaster Family Assistance Act of 1996

• Public Law 105-148, Title IL - Foreign Air Carrier Family Support Act of 1997
  

Accessing the services of the EOC is simple. A modest service agreement will start you on your way. It is time to finally attain the peace of mind you are seeking.

 

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